Complaint Process Guide

Dear Members;

Re: Complaint Process Guide

It has recently come to our intention the Employer believes they have a number of options available to them when investigating complaints of interpersonal disputes, workplace harassment or sexual harassment. The Employer is of the mistaken belief that if they receive a complaint, regardless of the subject matter, via respect@bcehs.ca that this gives them the right to investigate complaints outside of the terms of the Collective Agreement. This is currently the subject of a dispute between the Union and Employer.

In view of this, I would like to encourage members to familiarize themselves with the following definitions of interpersonal disputes, workplace harassment and sexual harassment.

Article 3.04 Definition of Interpersonal Dispute (Also LOA #35)

“Interpersonal Disputes” as used in this Clause (3.04) shall be defined as a series of repeated and intentional incidents whereby one employee intimidates another.

Review the 3.04 process here: https://goo.gl/EyWzg8

Article 31.03 Definition of Workplace Harassment (Also LOA #30)

“Workplace Harassment” is defined as one or a series of incidents involving unwelcome comments or actions which may concern a person’s race, colour, ancestry, place of origin, religion, marital status, physical or mental disability, age, sex, or sexual orientation or similar personal characteristic.

“Sexual Harassment” is defined as one or a series of incidents involving unwelcome sexual advances, requests for sexual favours, or other verbal or physical conduct of a sexual nature. 

Review the 31.03 process here: https://goo.gl/vp1AkD 

In view of the foregoing, and the Employers inconsistent practices for investigating complaints throughout the province; if you have a complaint you feel falls within one of the above-mentioned definitions please file your complaint directly with either the Employer or the Union. Do not send aforementioned complaints to respect@bcehs.ca. It would also be helpful that you include specifics with your complaint and copy either the Union or Employer as applicable.

If your complaint is of a confidential nature I implore you to send it directly to Executive Vice President Linda.Lupini@phsa.ca and President Cameron.eby@apbc.ca 

In Solidarity, 

Cameron Eby

Provincial President

Ambulance Paramedics of BC

CUPE Local 873

Please click HERE to view PDF version of this message. 

CE/km/MoveUp